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Delivery

HOW DO I GET AN ORDER?

– Receive your order via courier service at the address you specify when making your purchase.
– Pick up your order yourself at the VooDoo store in Moscow at Berezhkovskaya embankment, 8. Contact number: +7 (495) 182-05-88.

IS THERE A FITTING ON DELIVERY?

Fitting is present (15 minutes). Partial redemption is present.

WHAT ARE THE COST AND DELIVERY TERMS OF THE ORDER?

The price and terms are influenced by your location, you can find detailed information about the delivery terms on the website in the section “DELIVERY AND PAYMENT”.

COST AND DELIVERY TERMS
IN MOSCOW.

Delivery by courier service in Moscow costs 290 rubles.
With the ability to pay for the order to the courier.
With the possibility of fitting. With the possibility of partial redemption.
Delivery in the next 2 working days.
Orders placed at the weekend will be delivered on MONDAY.
Delivery within the Moscow Ring Road from 10:00 to 21:00 (Monday to Friday).

Urgent delivery by courier service in Moscow costs 450 rubles.
Only by prepayment. With the possibility of fitting. With the possibility of partial redemption.
Delivery day in day in working days. (when placing an order from 11:00 to 18:00 on a working day)
Delivery within the Moscow Ring Road from 10:00 to 21:00 (Monday to Friday)

COST AND DELIVERY TIME
IN  MOSCOW REGION.

Delivery by courier service out of the Moscow Ring Road and in Moscow region costs from 600 rubles.

With the ability to pay for the order to the courier. With the possibility of fitting. With the possibility of partial redemption.

Delivery takes 1 – 3 working days

COST AND DELIVERY TIME
ACROSS RUSSIA.

Delivery by CDEK courier service across Russia costs from 300 rubles.

Without the possibility to pay for the order to the courier. No possibility of fitting. Without the possibility of partial redemption

Delivery takes 3 – 14 working days

COST AND DELIVERY TIME
TO THE COUNTRIES OF THE NEAR ABROAD (CIS):

Delivery by courier service of CDEK to the countries of the Near Abroad (CIS) costs from 520 rubles.

Delivery takes 3 – 14 working days

COST AND DELIVERY TIME
TO FAR-ABROAD COUNTRIES.

Delivery by courier service of CDEK to non-CIS countries costs 1500 rubles

Delivery takes 3 – 14 working days

– Pick-Up (MOSCOW):

Pick up your order yourself in our showroom in Moscow:

Delivery takes from 1 to 2 working days

WHAT SHOULD I DO IF MY ORDER IS DELIVERED IN A DAMAGED CONDITION?

If the parcel is damaged, open the parcel and make an autopsy report in the presence of the courier to get the warranty exchange.

Please note that for customers from far-abroad countries, we send the order without taking into account the taxes and duties of your country of residence. This means that the delivery price does not include taxes and duties, and you may have to pay them upon receipt of your goods, or after receipt of the parcel, depending on your local tax system.
Contact your country’s customs office for up-to-date information on monthly limits, duty rates and customs clearance regulations.

See the PAYMENT section for payment methods.